Monthly Tech Support Retainer

Product overview

Monthly retainer for small businesses that already have a website or simple web app and need a reliable technical contact. Includes monitoring of basic uptime (where access is given), security plugin/update guidance, content text updates, and bug fixes within a monthly hour bank. Ideal after launch when you do not need a full-time developer.

Who this is for

• Businesses with a live website needing monthly care
• Owners who want a single point of contact for small tech issues

What is included

• Up to 6 hours of technical work per month
• Priority WhatsApp/email support during business hours (10AM–10PM IST)
• Bug fixes for existing website/app pages we can access
• Content updates (text/images) within the hour bank
• Guidance on backups and basic security hygiene
• Monthly short status note of work done

What is not included

• New full product builds or large redesigns (quoted separately)
• Server/hosting bills
• 24×7 on-call SLA or guaranteed 1-hour response
• Work exceeding 6 hours/month without a top-up purchase

Delivery, support and validity

What you need to provide

• Hosting / CMS / admin access (or screen-share)
• List of priority issues at month start

How to buy this service

1. Click Add to Cart or Buy Now (no login required).
2. Review items on the Cart page.
3. Open Checkout, enter name, email and mobile.
4. Click Place Order and Pay with UPI and complete payment.
5. We confirm by email/phone and start delivery as per timeline above.

Merchant details