Legal Compliance, Government Laws and Regulatory Disclosures
This page describes the Indian laws, rules, and compliance commitments that apply to MKK Digital Services (legal name: Sahil Farooqui), when selling digital IT consultancy and related services through this website (https://mkkplayers.online).
Legal name: Sahil Farooqui
Brand: MKK Digital Services
Business type: IT services and consultancy (digital / online services)
Registered / business address: C68 Shaheen Bagh, Okhla, New Delhi 110025, India
Email: support@mkkplayers.com
Phone: +91 9990425201
Business hours: Monday to Sunday, 10:00 AM to 10:00 PM IST
1. Applicable Indian laws and regulations
We operate in India and comply with applicable central and state laws, including without limitation:
- Information Technology Act, 2000 and rules thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), governing electronic records, cybersecurity, and online transactions.
- Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, protecting consumer rights for online purchase of goods and services.
- Indian Contract Act, 1872, governing formation and performance of contracts for services purchased on this website.
- Digital Personal Data Protection Act, 2023 (as applicable and notified), and existing data protection principles for processing personal data of customers.
- Goods and Services Tax (GST) laws under the Central Goods and Services Tax Act, 2017 and related rules, as applicable to taxable supplies of services.
- Payment and Settlement Systems Act, 2007 and RBI guidelines applicable to payment collection through banks, UPI, and licensed payment aggregators / payment gateways.
- Income-tax Act, 1961 and related rules for taxation of business income, as applicable.
- Any other applicable laws of India relating to advertising, unfair trade practices, and electronic commerce.
2. Nature of services (compliance declaration)
- We sell legitimate digital / professional IT consultancy and related services only (website development, software consulting, digital support, and similar).
- We do not sell illegal goods, controlled substances, weapons, or services prohibited under Indian law.
- Services are delivered electronically (email, video calls, remote support, digital files, or published website handoff) as described on each product page.
- There is no physical shipment of goods for standard packages unless expressly agreed in writing.
3. Consumer rights (Consumer Protection Act, 2019)
As a consumer purchasing services on this website, you have rights including:
- Right to be informed about price, inclusions, exclusions, and delivery timelines before purchase.
- Right to fair trade practices and transparent refund / cancellation policies.
- Right to seek redressal for deficient services as per applicable law and our published policies.
- Right to protection against unfair trade practices and misleading representations.
Our Refund Policy and Cancellation Policy explain how refunds and cancellations work for digital services.
4. E-commerce compliance (Consumer Protection (E-Commerce) Rules, 2020)
In line with applicable e-commerce obligations for sellers of services online, we publish:
- Legal name, brand name, and business address of the seller
- Contact email and phone for customer care / grievance
- Clear product/service description, price in INR, and total payable amount before payment
- Terms of service, privacy policy, refund and cancellation policy
- Checkout and payment process description
5. Data protection and privacy compliance
- We collect personal data (name, email, mobile, order details) only as needed to process orders, deliver services, and provide support.
- We implement reasonable security practices appropriate to the nature of data processed.
- We do not sell personal data to third parties for marketing.
- Payment card / UPI credentials are processed by banks or licensed payment systems; we do not store full card numbers on this website.
- Full details: Privacy Policy.
6. Payments, UPI and settlement compliance
- Online payments may be collected via UPI and/or licensed payment aggregators / payment gateways as enabled from time to time.
- We comply with applicable RBI and NPCI rules for merchants accepting UPI and electronic payments, including fair disclosure of amount charged.
- Customers should pay only through official checkout / UPI details shown after placing an order on this website.
- We do not ask customers to share OTP, MPIN, or full card CVV outside official bank/UPI apps.
7. Tax and invoicing
- Prices are displayed in Indian Rupees (INR).
- GST (if applicable) will be charged and disclosed as required by GST law for the nature of supply and registration status of the merchant.
- Tax invoice / receipt may be provided by email after successful payment, as applicable.
8. Anti-fraud, KYC and prohibited use
- Customers must provide accurate name, contact, and payment details.
- We may refuse or cancel orders that appear fraudulent, abusive, or in violation of law.
- Customers must not use our services for illegal, harmful, or unauthorized activities under Indian law.
9. Grievance / customer support (mandatory contact)
For complaints, refunds, delivery issues, or privacy requests:
Name: Sahil Farooqui
Email: support@mkkplayers.com
Phone: +91 9990425201
Address: C68 Shaheen Bagh, Okhla, New Delhi 110025, India
Response goal: within 48 business hours; resolution as per policy and applicable law
You may also approach the consumer dispute redressal forums / commissions under the Consumer Protection Act, 2019 for disputes that remain unresolved.
10. Governing law and jurisdiction
- These compliance terms and related website policies are governed by the laws of India.
- Subject to applicable consumer rights, courts / forums at New Delhi, India shall have jurisdiction over disputes arising from use of this website or purchase of services.
11. Related policy documents
Last updated: July 2026 · MKK Digital Services · Sahil Farooqui · New Delhi, India