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Cancellation Policy

How cancellations are handled for challenges and lobbies

Windows and Timelines

Before Match Start

🕒 If a challenge or lobby has not started, entry stakes can be refunded on cancellation (less payment partner charges if applicable).

After Match Start

🎮 Once gameplay begins, entry stakes are generally non-refundable. Exceptions may apply for platform errors or voided matches.

Withdrawals

💸 Processed withdrawals cannot be cancelled; failed transactions are reversed to your wallet automatically.

Need Assistance?

To request a cancellation or for any disputes, please contact our support team. Include your registered name, mobile number, and transaction ID for faster processing.